Microsoft 365 and workplace technology
Account setup, email and collaboration tools, permissions, shared files, practical administration, and user support.
Remote across the U.S. · Local in Mid-Michigan
Technology and operations that can keep up with the business.
For small businesses that need experienced hands on the systems, workflows, documentation, and technology projects behind daily work—but are not ready for another full-time hire.
Core capabilities
Fix the friction between people, process, and technology.
The work is scoped around an outcome, not a pile of vague consulting hours.
Onboarding and offboarding
Repeatable account, equipment, access, communication, and documentation processes for employees and contractors.
Process and workflow automation
Remove repetitive work with right-sized automation, integrations, forms, alerts, and approval flows.
Documentation and runbooks
Standard operating procedures, system inventories, checklists, handoff documentation, and knowledge capture.
Technology project leadership
Requirements, planning, vendor coordination, implementation, testing, communication, and adoption support.
Websites and digital operations
Practical website builds, maintenance, Google presence, forms, CRM connections, and operational follow-through.
Website subscription
A professional website without another project to manage.
Untrained Momentum designs, hosts, and maintains practical websites for small businesses—so your site stays current without you having to become the website person.
Discuss your websiteWebsite service
Starting at $50/month
- Professional small-business website design
- Reliable website hosting
- Routine maintenance and technical updates
- Mobile-friendly pages and clear calls to action
- One accountable contact for website support
Final monthly pricing depends on the number of pages, features, content needs, and update frequency. Any one-time setup or custom work is quoted before work begins.
Where we fit
Senior-level help without enterprise overhead.
Untrained Momentum is built for the gap between “we will figure it out ourselves” and an expensive full-service MSP or consulting firm.
You have 1–50 people and technology has become somebody's second job
We create ownership, order, and documentation around work that has been handled informally.
You know the outcome but need someone to drive the project
We translate the business need into a plan, coordinate the moving parts, and keep decisions visible.
You have too many manual steps and disconnected tools
We simplify before automating, then build only what the team can use and maintain.
You need one accountable lead with access to a broader team
Jen leads the engagement, coordinates trusted specialists and vendors when needed, and avoids pretending every issue belongs to one discipline.
Relevant experience
Operational discipline, not technology theater.
Experience across regulated environments, information security, project delivery, process improvement, and automation shapes every engagement.
50%
Cycle-time reduction
Process redesign and Power Automate reduced processing time without disrupting daily work.
$200K+
Operating costs identified
Analysis surfaced unnecessary telecom and vendor expense and supported corrective action.
20+ yrs
Technology and operations experience
Hands-on work spanning delivery, analysis, security, systems, vendors, and change.
Ways to engage
Start with a defined need.
Focused assessment
Find the real problem
A structured review of a process, system, project, or technology environment with prioritized recommendations.
Request an assessment →Defined project
Move it to done
A clear outcome, scope, timeline, responsibilities, and implementation plan—with one accountable project lead.
Discuss a project →Ongoing support
Keep improving
A right-sized monthly relationship for established needs, recurring administration, coordination, and incremental improvement.
Explore ongoing support →Business-service questions
Straight answers before we start.
Do you provide traditional 24/7 managed IT services?
No. Untrained Momentum provides practical support, projects, administration, documentation, and operational improvement. If your business requires a 24/7 help desk, security operations center, or around-the-clock monitoring, we can help define the need and coordinate an appropriate specialist.
Can you work with our existing IT provider or vendors?
Yes. Vendor coordination and translating between operational and technical stakeholders are core strengths. The goal is clearer ownership and better outcomes, not unnecessary replacement.
Do you work outside Michigan?
Yes. Business services are available remotely across the United States. On-site availability depends on location and project scope.
Can you automate a process that is currently manual?
Often, yes. We begin by understanding and simplifying the process, risks, exceptions, and ownership. Automation comes after the workflow is clear.
Do you support both Microsoft 365 and Google Workspace?
Microsoft 365, Power Automate, documentation, and business process work are central strengths. Other tools can be supported when they fit the engagement, with specialist coordination when needed.
What is included in the $50-per-month website service?
Plans start at $50 per month and include hosting, routine maintenance, technical updates, and an ongoing point of contact. Website size, custom features, content creation, ecommerce, and the amount of recurring editing can affect the final price. Your scope and any setup cost are agreed before work begins.